Testimonials from Customers Like You
Dear Kim and Linda, We want you to know how much we appreciate your kind help to us when we had a problem with our carpet. We were disappointed and sad when the carpet was not as we expected it to be. You both went out of your way to help us make another selection, offered us your wonderful replacement policy, and made us feel so comfortable in an awkward situation. We did feel bad and you made it better. Thank you! We love our new carpet! It is exactly what we hoped for and we are truly satisfied. Both sets of installers we worked with were perfect. Very professional and respectful of our home. Again, thank you so much. — Mark & Nancy
Thank you so much for helping me with the kitchen walk. Your knowledge of the products really helped. I appreciate you taking time out of your busy schedule. I hope you are available next year to help me do it again. Thank you! — Connie
Thank you so much for the great help and customer service. We really love the carpet and vinyl you helped us pick out. The installers were very friendly and did a great job. We will be recommending O'Connor's and your service to anyone we know who is shopping for new flooring. Thanks again. — Dan & Libby P.
I wanted to express our sincere appreciation for all your help in selecting our kitchen backsplash. From the installers, visitors, to my husband, everyone compliments on the design and color coordination. Only through your endless patience and design experience could we achieve such a beautiful result! Thank you for all your help! — Tara M.
We used O'Connor's for our carpet, wood flooring, tile shower, kitchen backsplash and our kitchen counters!! All the workmen were great and provided the best job we could have asked for, they were respectful and helpful about how to treat our wood floors, tile and granite counters. We were pleased with the price and would recommend O'Connor's to anyone needing flooring, tile work or countertops. Not to mention that Laura was a great help in choosing what carpet, tile and wood flooring to use and knew so much about each product, it really was a stellar experience all around!! — Melissa M.
We tackled an extensive renovation project of our second home in Northern Michigan. It included hiring a highly qualified architect and reputable construction company. Our next task was to find a suitable decorating agency. Based on 25+ years experience with O'Connor's Carpet One we decided to incorporate their expertise into our plan. More specifically, we asked for Laura Neumann-Pahl's assistance. Her excellent advice took into consideration our budget, and reflected our tastes and lifestyle. Laura was always available to answer any last minute questions as they arose during the reconstruction process. We were very fortunate to work with such a gifted interior designer. As had been our previous experience with O'Connor's, quality products were installed by professions who took pride in their work. Complete with new flooring and granite kitchen countertops in our cottage have resulted in beautiful surroundings. We were so satisfied with the outcomes that we also made some changes to our primary residence. We will always be returning customers! — Cathy & Brian M.
We wanted to tell you how pleased we are with our new carpet. We couldn't be happier with all the aspects of our new carpet installation. Joan was very friendly,helpful,and knowledgeable.The installation crew worked very hard,were very efficient,and did an excellent job!! We will definitely recommend O'Connor's Carpet One to our family,friends,and coworkers.And in the future when we are in the market for new carpeting we will definitely be back!! Thank you all so much — Pam
My husband and I highly recommend O'Connor's Carpet One. They did an outstanding job and we can't recommend them enough. Tammie, our design consultant, was very knowledgeable and shared her expertise. George accurately measured our floors. In fact, he measured 50 square feet less than another company making the difference in our decision. It made our decision easy to go with O'Connor's. The installers did an amazing job installing the carpet with precision. They matched the seams perfectly, were neat and very considerate. One installer has been with the company for 18 years. O'Connor's made it easy to replace our carpet. It is beautiful and we love it! Thank you so much O'Connor's for a wonderful job! — Jim and Kathy Schutt
We worked with O'Connor's Carpet One back in July and then again in October of last year. They mainly did some consulting for us, they didn't do any of the actual installation-- we had outside contractors for that-- but when I went over to their facilities they were more than willing to help and always there with suggestions. We primarily worked with Becky and Linda, but everyone else there was very friendly. They kinda feel like family! I have nothing bad to say about to say about them. I would absolutely recommend them to any friends or family. — Linda Niersel
The staff at O'Connor's was excellent. Very professional, knowledgeable and patient. The original flooring I had picked out wasn't going to be available by my deadline, so they worked extra hard to find a different product in the same budget and I ended up loving it even more than the original choice. The installers were awesome. The fireplace wall is floor to ceiling stone and they carefully cut around each individual stone to get the tightest best looking fit. I would highly recommend O'Connor's Carpet One. — Kelly Campbell
We just had porcelain tile installed in our kitchen, foyer, and mudroom and the installers were awesome. We are extremely happy with the quality of the work done by the two men who laid down the tile. I am someone who is extremely picky about work done on our home and we are willing to recommend Brian and Brian to anyone thinking of having tile installed in their home — Dr. Gary L. Clark, Professor of Marketing
We used O'Connor's for our carpet, wood flooring, tile shower, kitchen backsplash and our kitchen counters!! All the workmen were great and provided the best job we could have asked for, they were respectful and helpful about how to treat our wood floors, tile and granite counters. We were pleased with the price and would recommend O'Connor's to anyone needing flooring, tile work or countertops. Not to mention that Laura was a great help in choosing what carpet, tile and wood flooring to use and knew so much about each product, it really was a stellar experience all around!! — Melissa Myers